Refund policy
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at helloblackmanjournal@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, mail your return to the following address:
Hello Black Man
Attn: Returns
RMA#
106 Spruce Cove
Madison, MS 39110
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUND
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: 6018701388 helloblackmanjournal@gmail.com